SuperToon Privacy Policy

Last updated: Jan 25, 2024

This Privacy Policy applies to the SuperToon platforms (the Service and the Platforms), including the SuperToon app, and SuperToon website. INK UNIVERSE LIMITED is the legal entity that owns and controls the aforementioned platforms. We respect your concerns over your privacy and are committed to protecting your privacy on our platforms. This Privacy Policy explains how the personal information of you and other individuals who are in connection to our platforms is collected, used, shared, and processed by us. We also elaborate on how we protect your information and how you could reach out to us should you have any concerns over this Privacy Policy.

By downloading or using SuperToon you agree to our Privacy Policy.

If you are under the age of 18, you may not download or use SuperToon. We do not knowingly collect or maintain information from users under the age of 18.

Information We Collect

We may collect the following personal information:

1.Information You Provide

1) Customer services-related information: we may collect your inquiry details, device model, device operating system version, country of your IP address, system language, app version, your current network state, and other information when you contact our customer services.

2.Automatically Collected Information

Information about your use of services on the Platforms

We collect the following information when you interact with the content on the Platforms, regardless of whether you have created an account.

1) Service usage information:

your engagement with the Platforms, the date and time you use the Platforms, and other usage information related to the Service we provide, such as your preferred content types, reading history, unlock records, etc.

2) Device information

We receive information about the device you use to access the Platforms. For instance, when you use the SuperToon mobile app, log on to SuperToon, check or respond to emails sent by SuperToon, we will receive the following information:

Such as: IP address、User agent、Mobile carrier、Time zone settings、mobile device, or your account (including, for example, a persistent device identifier or an Ad ID)、Language settings、Device type ( e.g. mobile phone, tablet)、Device model、OS version、Browser type、Network information (e.g. Wi-fi, LTE, 3G)、Screen resolution and operating system

3) Online activity information

Such as the pages you view, the time you spend on pages, websites you visit before using the Platforms, navigation paths between pages or screens, information about your activities on the pages, the frequency and duration of your visit, and whether you open our emails or click on the links within them.

4) Transaction/purchase details:

we do not collect or process any of your payment details (such as credit card details). This information is only collected by our payment partners, such as Apple’s App Store and Google Play Store. The only information that we have access to is the transaction and purchase details, such as transaction number and purchase history. Such information is only used for transaction validation.

3.Information collected though 3rd party analytics

We may gather personal information about your online activities across various third-party websites, devices, apps, and online services over time, through certain Services we offer. We may use third-party analytics on the Platforms. The information we gathered may be disclosed to or collected by third-party analytics service providers or other related third parties, for example, for evaluating the use of the Services or administering the Services.

4.Information collected through cookies and similar technologies

We and our third party may utilize cookies, tags, pixels, web beacons, and other tracking technologies to gather data for statistical purposes to improve your experience on the Platforms, know your preferences and provide you with offers. These technologies may be used to track you across websites and devices over time. While most web browsers will accept cookies and session IDs automatically, you may disable cookies by selecting the relevant browser options or through the Cookie Settings. Be noted that the functionalities on the Platforms might be limited if you do so.

Visit www.allaboutcookies.org to see how you can check the cookies on your web browser and learn more about cookies.

How we use your information

We collect your information for the following purposes:

(i) To identify and verify your identity in compliance with industry standards, self-regulatory guidelines, and US federal, state, and international laws; (ii) to administer your account.

To provide you with personalized recommendations on the Platforms. For example, we may display content similar to that in your Favorites and your recent reads on our platform homepages.

To provide you with customer services and answer your inquiries.

To fulfill internal requests for products, services, and support, and to enable the functionality of our platform. Additionally, we may use this information for internal operations such as troubleshooting, data analysis, testing, research, statistical analysis, and survey purposes. We may also ask for your feedback to improve our products and services.

To improve the services on the Platforms and to develop new products.

To send you event and prize information.

To provide you with payment services and to support the purchase and delivery of our products and services. We might share your personal information with our partner payment providers and other service providers to process your transaction.

To provide you with promotional information and deals.

To communicate with you, including notifying you about changes to our services.

To aid in the detection and prevention of abuse, fraudulent activities, spam, and other illegal behavior on the Platforms.

To enforce our Terms of Service and other applicable conditions and policies.

How we share your information

Information Sharing:

As a co-controller of your personal information, we may share information when necessary in order to provide services and comply with laws. We may disclose or share your personal information in the following circumstances or with the parties:

1) With our services providers

We transfer information to vendors, service providers, and other partners for them to better provide support for our business activities. They may use the information to help provide technological infrastructural services, analyze how services are utilized, evaluate the viability of advertisements and services, provide customer support services, process payments, or conduct research and development.

Our third-party partners are contractually obligated to only use your information for the purpose of providing services to us, and are limited in their ability to use your information for other purposes.

Suppliers may have access to your personal information in order to provide services and comply with legal obligations related to their contractual relationship with us. These suppliers are bound by confidentiality and data protection agreements, and are required to comply with all applicable data protection regulations. we have signed confidentiality and data protection agreements with these service providers to ensure that they only use your information for the purposes of providing services to us. These agreements are in accordance with current data protection legislation and regulations.

2) With our payment partners

Our payment partners collect payment and purchase information to process payment and prevent fraudulent activity.

3) With parties that are required by law or as necessary to maintain the security and integrity of our services

We may disclose your personal information to other parties in the following circumstances:

To comply with the law or respond to legally binding requests, like subpoenas and court orders.

To ensure adherence to the rules that govern our services; and

To safeguard our legal interests, property, or safety, or to comply with data protection laws when necessary to protect the legal interests, property, or safety of our affiliates, partners, or clients.

4) Any third parties associated with the merger, sale, bankruptcy, and restructuring of our company

In such a circumstance, the privacy commitments in this Privacy Policy will still apply to any data that is transferred to the new entity.

5) Links connect to other websites, devices, apps, and functions

The Platforms may offer the ability to connect to other websites, devices, applications, and features which may operate independently from us and have their own privacy notices or policies. We strongly recommend reviewing the privacy policies of any third-party websites, devices, apps, or features. We are not responsible for the content, use, or privacy practices of websites, devices, apps, or features that we do not own or control.

How long we keep your information

We retain information for as long as necessary to provide the Service, fulfill the purposes outlined in this privacy policy, and comply with contractual and legal obligations. We may also retain information when we have a legitimate business interest, such as to improve the Platforms, enhance security and stability, or bring or defend against legal claims.

We retain information for varying amounts of time depending on the type of data and our purposes for collecting it. For instance, we keep the data needed to provide you with the service for as long as you have an account. If you violate our Terms of Service, community guidelines, or other policies, we may delete your profile and posts from public view right away, though we may retain other data about you to look into the violation.

Your rights

You have full ownership of your personal information. Depending on your local jurisdiction, you can request details about what we have collected or ask us to correct inaccuracies. Your rights include:

Right of access: You have the right to inquire about whether we are storing or using your personal information. You may also require to have a copy of your personal information.

Right to rectification: You have the right to ask us to correct information that you deem incorrect. You also have the right to complete information that you think is incomplete.

Right to object to processing: If we use your information for (i) a task in public interest. (ii) our legitimate rights (iii) scientific, historical research, or statistical purposes, or (iv) direct marketing, you have the right to object to the processing of your personal information.

Right to withdraw consent: You may withdraw your consent at any time. This withdrawal of consent will not affect the legality of the processing that was done before the withdrawal.

How we protect your personal information

We are committed to protecting your personal information and thrive to maintain the measures we take to protect the information we collect for the purpose of providing the Service. However, transmitting information through the internet is not entirely secure. Although we do our best to protect your personal information, we cannot guarantee that your information is safe when it's transmitted to us. We are not responsible for any unauthorized disclosure of your information resulting from events beyond our control, such as errors in transmission or third-party access, to the extent permitted by applicable law.

You play an important role in ensuring that your information is safe. You are advised not to share your username and password with others. If you believe that your account is no longer secure, please do not hesitate to contact us.

To ensure that our privacy policy accurately reflects our use and collection of personal information, we may revise it periodically. These revisions may be made to reflect new or changed features and services, changes in the law, or changes in our practices related to the collection and use of personal information. The effective date of the policy will be displayed so that you can tell when a change has occurred.

If you object to any of the terms and conditions of the Privacy Policy or any subsequent changes, or if you become dissatisfied with the Platforms or with INK UNIVERSE LIMITED. in any way, your only option is to uninstall the app. Your continued use of the Platforms after we post a revised Privacy Policy indicates that you agree to the changes.

Language

If you are reading a translated version of this Privacy Policy and there are discrepancies between the translation and the original English version, please be aware that the English version takes precedence and controls in the event of any conflict or inconsistency.

If you have questions, comments, complaints, or requests regarding this Privacy Policy, please contact us at: [email protected]